Episode Five
Being a good boss when business is tough
Being a good boss when business is tough
The past two years have presented numerous challenges for business and there are many lessons learned by those who've successfully navigated them. As we now face rising inflation, global uncertainty and adapt to post pandemic life, we provide you insights Off the Clock.
When your business is suffering, how do you make sure you're being a good boss? Transparency and communication are key. As is the way in which the message is delivered. Hear how Flight Centre navigated the challenges of COVID-19 and the decisions that enabled the company to come through the pandemic and return 85% of their employees.
Tompkins Wake Partner Daniel Erickson and Flight Centre General Manager of Leisure Brands Heidi Walker share their unique insights in our fifth podcast episode.
"I think relationships are built on good communication. That's really important. And as a leader sometimes we are worried about delivering a message, but we really need to think about where that message and where that fear comes from. And I think clarity is to be kind."
- Heidi Walker, GM of Leisure Brands, Flight Centre
Speakers
Daniel Erickson
Partner, Tompkins Wake
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Heidi Walker
General Manager of Leisure Brands , Flight Centre
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